At RankTrade, part of the NEFT Group, we are fully committed to protecting your privacy and maintaining the confidentiality of all personal and business information shared with us. This policy applies to all interactions you may have with our website or services, including website design, SEO, branding, and support. As a UK-based company focused on trades and construction businesses, we follow all applicable data protection regulations, including the General Data Protection Regulation (GDPR). We are transparent in how we collect, store, and use your information, ensuring trust at every stage.
What Information We Collect
When you use RankTrade services, we may collect a variety of information to help us deliver tailored solutions to your UK trade business. This includes personal information like your name, phone number, email address, business name, trade type, and geographic service area. We also collect technical data such as browser type, IP address, and usage patterns for analytics purposes. Whether you’re filling out a website inquiry, requesting branding, or subscribing to SEO services, all data is securely handled for a smoother client experience and effective project delivery.
How We Use Your Information
The information we collect is used to provide, manage, and improve our services for your trade or construction business. We use this data to develop websites, carry out SEO strategies, create branding materials, and deliver customer support. It allows us to personalise your experience and ensure that all services meet your expectations. RankTrade may also use your email address to send service updates, invoices, or project notifications. We do not use your data for unsolicited marketing, and we never sell your personal details to third parties.
Data Sharing and Disclosure
RankTrade does not sell or rent your personal information. We may share certain data with trusted third-party providers who support our business operations, such as hosting providers, analytics tools, and email platforms. All vendors are GDPR-compliant and required to protect your data as part of their agreement with us. We may also disclose information if legally required, such as by court order or to protect the safety and rights of RankTrade, its clients, or the public. All shared data is limited to what is necessary for function and security.
Data Storage and Security
All data collected by RankTrade is stored on secure servers with industry-standard encryption protocols. We take every reasonable step to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes the use of firewalls, SSL certificates, secure data storage, and role-based access restrictions for our team. We retain your personal and business data only as long as necessary to fulfil our services or legal obligations. If you request deletion of your data, we will safely remove all records, except where legally required to retain certain documents.
Your Data Rights
As a user of our services and a UK resident, you are entitled to several data protection rights under GDPR. You can request access to your data, corrections to inaccurate information, or even deletion of your personal records. Additionally, you can object to data processing, request data portability, or withdraw previously given consent at any time. To exercise any of these rights, simply contact us via email at [email protected]. RankTrade will respond to all data requests within the legally required timeframe and always respects your privacy preferences.
Cookies and Website Tracking
RankTrade uses cookies and similar tracking technologies to improve our website’s performance and user experience. These cookies help us analyse traffic, track user sessions, and identify which pages are most helpful to UK tradespeople and contractors. This insight helps us enhance your browsing experience and ensure we provide content and services that match your needs. You can control or disable cookies through your browser settings. By continuing to use our site, you consent to the use of essential cookies necessary for service delivery and website security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, service offerings, or internal policies. Any changes will be posted on this page and marked with the most recent revision date at the top. We encourage users to review this page periodically to stay informed about how RankTrade protects their data. If major changes are made that affect your rights, we will notify you directly via email or on-site announcement. Your continued use of our website and services signifies agreement with the updated terms.
Contacting RankTrade
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please feel free to contact us directly. We are happy to clarify anything about how your information is used, stored, or protected. You may contact our Data Protection Officer at [email protected], or write to us at RankTrade, NEFT Group, London, United Kingdom. We take every privacy request seriously and aim to respond within 72 hours. Your trust matters, and we are committed to safeguarding your data at every step.
